Thursday, July 3, 2008

AirAsia..Delay!!Free Change Flight?


What is the thing flash through your mind when you heard the name AirAsia? Yes, certainly it is “Now Everyone Can Fly”. No doubt that AirAsia really fulfill the dream of us that like to travel with it low cost tickets.

Besides the slogan “Now Everyone Can Fly”, the next thing that flashes through my mind is that the frequent delay of flight. This is what that always annoys us especially they announce the delay while you are waiting for boarding. But there’s nothing we can do because we already waiting in the airport and we have bought a low fair tickets.

I want to share one of my experiences here with AirAsia about the delay of flight. Sometime, AirAsia will sms you a week or few weeks earlier to inform their delay of flight. If this happen to you, you are lucky because you don’t need to wait in the airport for few hours. But have you ever face the situation that the delay of time causes you some inconvenient or miss some important meeting?

Here I want to tell all of you that you can change the flight time or even claim back your ticket if the delay causes some inconvenient t to you. For my experience, I use to call the AirAsia customer service to change my flight time free of charge. I don’t know whether there any charges if you change your flight online, but if you call to change your flight time and stat out the reason is due to the delay, you will not need to pay any extra charge even if the cost of the tickets is higher than the one you currently bought.

This is reasonable because the delay cause us inconvenient. Although no extra fee needed if you call the AirAsia customer service but you still need to pay for your phone bill. Anyway that is still worth because it won’t cost you much.

Will maybe many of you already know bout this but I still want to share it with all of you.

**I don’t know that whether if change our flight time online due to the delay of flight need to pay extra fees. So if anybody ever try and it is free of charge, do tell me by leaving your comment so that next time I can even save up my phone cost. Thanks!

10 comments:

lovelygal said...

so far, i have not encounter flight delay using airasia lor...maybe, it's because i'm lucky...hehe... :p

Borneo Falcon said...

When do you try to change this flight for free? Last year? Few months ago?

TNH said...
This comment has been removed by the author.
TNH said...

i have done this for twice..this month and last month because of the delay of flight..sorry can't provide any prove because i did it by phone..but really didn't pay any extra charge..

Crazyfool - Make You Crazy And FooL said...

wah so nice .. u should change the ticket name to mine as well~ i dont mind the delay at all~~ lol..

Canny Har™ said...

wow...good piece of information~~~!! LOL@ Thankssss

iamthewitch said...

Hey.. I also tried changing flight before free of charge, due to their delay. But it's with Fireflyz, and not AirAsia. I guess all companies will also provide free change of flight if it's due to their own delay. So cool! It just so happened that it's on a flight that I REALLY wanted to change initially, but I didn't want to pay the extra fee.. then suddenly, they told me there's a DELAY! Then I could change for free! LOL

TNH said...

Ya..all companies provide this service...but i think if you change the flight time online..they sure will charge you seem it already set in the system...

Titan said...

Air Asia...mmmm if i have more money... i better change my mind.

i have a lot of bad experience...
i remember - i bought a flight at 6pm.

When i reached airport, they inform me change to 8pm. After one hour, they announced again 1030pm.

When i go to the departure hall, they announce again to 12am. And, they belanja me rm20 Macdonald. They think i am so cheap meh...

Around 1245am, it start to fly to Sabah. Shit! i reach sabah around 3 to 4am. Meeting - tommorrow.

If i rich... i just forget about Air Asia...

Budget Traveler said...

oh..thanks for the info...I didn't know about this too...

We also experienced flight delay from Airasia but we were already in the boarding area and only then they announced the delay..hmmp!